![]() These two devices are safeguards to ensure that all vehicles are counted correctly. A three-axle vehicle is charged a higher toll than a two-axle vehicle. Treadles are sensor strips embedded in the road that detect the number of axles a vehicle has. When that beam of light is broken, the system knows a car has entered. A light curtain is just a beam of light that is directed across the lane. Some electronic toll-collection systems may also include a light curtain and treadles. These two devices, the transponder and the antenna, interact to complete the toll transaction. The detection zone of an antenna is typically 6 to 10 feet (2 to 3 m) wide and about 10 feet long. These antennas emit radio frequencies that communicate with the transponder. Stored in this RFID transponder is some basic account information, such as an identification number.Īntennas, or electronic readers, are positioned above each toll lane. The transponder is a two-way radio with a microprocessor, operating in the 900-MHz band. A transponder is a battery-operated, radio frequency identification (RFID) unit that transmits radio signals. This device is placed on the inside of the car's windshield behind the rearview mirror. Host computer system - All of the toll plaza LANs are connected to a central database via a Wide area network ( WAN).ĭrivers usually have to pay a deposit to obtain a transponder, which is about the size of a deck of cards. ![]() It is networked on a Local area network ( LAN). Lane controller - This is the computer that controls the lane equipment and tracks vehicles passing through.If you forget your PIN, they could change it for you after you provide thier with sufficient information to set up your own identity. Your PIN is masked so that even the EZPass customer service agents can’t see it. It’s used to install your username/password online or to access your account information on our automated phone system. Your PIN Number is the four characters that you selected or were assigned when you joined Delaware E-ZPass. Smoother travel through toll lanes means less travel time. It removes the need for cash, tokens, or charge card-like swipe cards to change hands at a tollbooth. E-ZPass electronic toll collection represents convenience for travellers. Why did DeIDOT implement E-ZPass?Ĭustomer service is a priority at DeIDOT. The self-adhesive strips allow for easy removal and re-installation. If you are still worried about safeguarding your transponder, you may wish to choose the E-ZPass transponder with you if it isn’t being used. You’re accountable for toll charges incurred before notification. You’re not liable for any charges incurred after you report a lost or stolen transponder. The transponder is deactivated when you report it. If your transponder is lost or stolen, report it immediately to the Customer Service Center in 1-888-EZPassDE (1-88). What if my transponder is lost or stolen? Individual accounts can be established via several methods:Website: You may apply online by going to free number: Telephone the Delaware E-ZPass Service Center 88 to get advice on creating an account as well as completing an application on the phone.ĭelDOT toll attendants: As customers pass through a toll plazathey can obtain info on E-ZPass from any DelDOT attendant at any DelDOT tollbooth. E-ZPass Delaware Frequently Asked Questions How can I sign up for E-ZPass? If that doesn’t work, contact E-ZPass Delaware directly by calling their customer service number at 888.397.2773. If you are looking for E-ZPass Delaware’s best customer help page or faq or forum, this is the best entry point. ![]() This is the official customer support page of E-ZPass Delaware, which contains different options for contacting them about a variety of issues.
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